BHARATFIRST TECHNOLOGIES PRIVATE LIMITED, having its registered office at 53/27, IIND Floor, Ram Jas Road, Karol Bagh – 110005, Delhi, India (“us”, “we”, or “our”, “Company” or “Paavan”) is the owner and operates the website available at https://paavan.app/
or and all other variations of the same and as mobile applications available on the Google Play store/Apple App Store as https://play.google.com/store/apps/details?id=com.paavan.spiritual.devotional.app (“App”) respectively (collectively referred to as “Platform”).
1.1) We are strongly committed to respecting your online privacy and recognize the need for appropriate protection and management of any personal information collected and/or collated by us.
2.1) Please be advised that any Information (as defined herein below) procured by us, shall be:
3) Your Consent
3.3) Such an intimation to withdraw your consent can be sent to email@example.com
4) Types of Data Collected
We collect several different types of information for various purposes to provide and improve our Platform to you.
4.1) “Personal Data” means and includes any Information that relates to a natural person through which an individual is identified, such as the name, contact details, email address, gender, age, name, organisation email id, demographic information such as address and pin code, any photo identity or any other information relevant to choices and preferences provided by the User, including but not limited to information gathered through availing Services.
4.2) “Sensitive Personal Data” means and includes information relating to; (i) government ID cards; (ii) financial information such as bank account or credit card or debit card or other payment instrument details; (iv) sexual orientation; (v) medical records and history; and (vi) any detail relating to the above-mentioned points as provided to us for using the Platform.
4.3) “Technical Information” means and includes any Information gathered through various technologies that may employ cookies, web beacons, or similar technologies to automatically record certain information from your device through which you use the Platform. This technical information may include your Internet Protocol (IP) address, device or browser type, Internet service provider (ISP), referring or exit pages, clickstream data, operating system, hardware model, operating system version, unique device identifiers, and mobile network. This data includes usage information and user statistics.
4.4) “Locational Information” shall mean and include the information obtained through GPS or other means, such as the geographical location of the User.
4.5) “Non-Personal Information”
(The above-mentioned Information shall be collectively referred to as “Information”)
5) USE OF DATA
The Information collected by us shall be used for availing our Platform and utilised for other functions including but not limited to:
Business or Research Purposes: The Information saved and except Personal Information, is used for business or research purposes, including improving and customizing the Platform for ease of use and the products and services offered by us. We may archive this information to use it for future communications for providing updates and/or surveys.
Aggregating Information / Anonymized data: We may aggregate Information and analyse it in a manner to further accentuate the level of services that we offer to our customers. This Information includes average number of Users of the Platform, the average clicks of the services/, the features used, the response rate, etc. and other such statistics regarding groups or individuals. In doing so, we shall not be making disclosures of any Personal Data as defined above.
(Collectively referred to as “Legitimate Purposes”)
6) DISCLOSURE AND SHARING OF INFORMATION
6.2) Except for the Information disclosed pursuant to sub-clause (a), (b), (c), (d) and (e) of Clause 6.1 above, Company may share Information only if you authorize us to do so.
7) TRANSFER OF DATA
7.1) Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
7.2) If you are located outside India and choose to provide information to us, please note that we may transfer the data to India to process the Information.
8) YOUR RIGHTS
You can always choose not to provide the requested information to us, it may however result in You not availing certain features if, or the entire, of our Services.
You retain several rights in relation to your Personal Data as provided under applicable law. These may include the rights to:
In order to exercise these rights, please contact us on the email address provided in Clause 3.3 above.
If you want to withdraw your consent or raise any objection to the use of your information for receiving any direct marketing information to which you previously opted-in, you can do so by contacting our customer support at above mentioned addresses. If you withdraw/object your consent, our use of your information before you withdrew/objected shall still be lawful.
9) CHILDREN’S PRIVACY
Our Platform and Services are not meant for use by children and we knowingly do not collect Information of/from children. If it comes to our notice that we have collected Information from/of children, we shall take steps to remove such Information from our servers. If you believe that we might have any Information that may have been collected from a child or has been provided by a child, please write to us at the email id provided in Clause 3.3.
10) CONTROL THE COLLECTION OR USE OF THE INFORMATION
If you have any reservations, constraints or apprehensions regarding the access to, collection, storage, or any other use of the Information which you have provided to us, you may withdraw your consent in the manner as set out in Clause 3.3 above.
11) RETENTION OF INFORMATION
All Information provided by you, save and except upon withdrawal or termination, shall be retained in locations outside the direct control of Company (for instance, on servers or databases co-locates with hosting providers). We will delete Information based on a request received from you within a reasonable period and latest within 90 (ninety) days of receiving a deletion request. However, we may retain such portion of Information and for such periods as may be required under Applicable Law. Notwithstanding anything contained herein, Company may retain data after account deletion for reasons including but limited to the following purposes: If there is an unresolved issue relating to your account, or an unresolved claim or dispute; If we are required to by applicable law; and/or in aggregated and/or anonymized form; or Company may also retain certain information if necessary for its legitimate business interests, such as fraud prevention and enhancing Users’ safety and security.
12) COOKIES AND OTHER TRACKING TECHNOLOGIES
12.1) Our Platform may utilize “cookies” and other Technical Information. “Cookies” are a small text file consisting of alphanumeric numbers used to collect the Information about Platform activity. The Technical Information helps us analyse web traffic and helps you by customizing the Platform to your preferences. Cookies in no way gives us access to your computer or mobile device. In relation to Cookies, you can deny access to the installation of the Cookies by modifying the settings on your web browser, however, this may prevent you from taking full advantage of the Platform.
13) THIRD PARTY SERVICES
We may use your Information to send you promotional Information about third parties which, we think you may find interesting, if you tell us that you wish this to happen. We shall not be responsible for any disclosure of Information due to unauthorized third-party access or other acts of third parties or acts or omissions beyond our reasonable control and you agree that you will not hold us responsible for any breach of security unless such breach has been caused as a direct result of our negligence or wilful default.
14) DATA SECURITY
You agree and accept that your Information may be stored in third-party cloud service infrastructure providers. While all reasonable attempts have been taken from our end to ensure the safe and secure storage of your data, we shall not be liable for any data breach on the part of the third-party cloud service infrastructure provider that was beyond our control. In addition to the security measures put in place by the third-party cloud service infrastructure provider for safe and secure storage of your Information, we use certain physical, managerial, technical or operational safeguards as per industry standards and established best practices to protect the Information we collect. We use reasonable security practices and procedures and use secure servers as mandated under applicable laws for the protection of your Information. We review our Information collection, storage, and processing practices, including physical security measures to guard against unauthorized access to systems. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the Information you supply will not be intercepted while being transmitted to us over the internet. You accept the inherent security implications of data transmission over the internet and the internet cannot always be guaranteed as completely secure. Therefore, your use of the Platform will be at your own risk. If you have any concerns, please feel free to contact us at the details given in Clause 3.3 above.
15) CHANGES AND UPDATES TO POLICY
16) DISCREPANCIES AND GRIEVANCES WITH COMPANY
16.1) In case of any discrepancy or grievance with respect to all or any Information shared with Company, please feel free to contact our Grievance Officer:
Attention: Mohit Mittal
Email ID: firstname.lastname@example.org
Address: 53/27, IIND Floor, Ram Jas Road, Karol Bagh, – 110005, Delhi, India
16.2) Please feel free to reach out to us by e-mail at email@example.com in case of any concerns, grievances, or questions relating to our privacy or data related practices.
18) GOVERNING LAWS AND JURISDICTION
YOUR ACCEPTANCE OF THESE TERMS
BY USING OR VISITING THIS PLATFORM, YOU SIGNIFY YOUR AGREEMENT OF THIS POLICY. IF YOU DO NOT AGREE TO ANY OF THESE TERMS, PLEASE DO NOT USE OUR PLATFORM OR SERVICES.